Refund Policy

Last updated: April 1, 2023

Thank you for shopping at BreadSprout. If you are not entirely satisfied with your purchase, we're here to help. This refund policy explains how we handle returns and refunds for goods purchased from our website, breadsprout.sbs, located at Pizzeria Vista Alegre, Madrid, 28005, Spain. If you have any further questions, please reach out to us via our contact number +34 912 34 56 78.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email, and we will provide you with further instructions for the exchange process.

Contact Us

If you have any questions on how to return your item to us, please contact us through our designated phone number: +34 912 34 56 78.

Exceptions

Some items are non-returnable and non-refundable. These include gift cards and any food product because of hygiene and health safety issues.

Non-Returnable Items

Please note that all sales of food items are final. Due to food safety and hygiene concerns, we are unable to accept returns or exchanges on any food products, including but not limited to pizzas, side dishes, and non-alcoholic drinks such as juice or soda. We ask for your understanding as we prioritize the health and safety of all our customers.

Amendments to the Refund Policy

We reserve the right to change this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.